Questions? We’re here to help.

Frequently Asked Questions

Helpful answers about swim lessons, scheduling, and your visit to Streamline Swim Academy.

Do you need to have a JAC membership?

No. But those who do receive 10% off all services.

Can we do makeups?

Yes, but they must be completed by the end of each quarter. Please email Elaena at [email protected] to schedule one.

Are we able to change times in the middle of a quarter?

Yes! Lots of families need to change their time for different sports schedules. Email Elaena at [email protected] to find different options.

Can I schedule a private lesson?

Yes, private lessons are arranged around some of our group lessons and are dependent upon staff availability. To inquire about times and pricing, email Elaena at [email protected].

How many private lessons can I schedule at a time?

We don’t have any private lesson packages. We can do as many or as few as you would like. But we do suggest a minimum of six lessons. We can even do just a few private lessons until your child is more comfortable in the water and then slowly transition them to group lessons.

Do you do adaptive swim lessons?

Yes! And we love our adaptive swimmers! We don’t turn anyone away. We work with all abilities!

Do you teach adults?

Yes! We love our adult swimmers. Email Elaena at [email protected] to discuss your specific needs.

How many locker rooms do you have?

We have access to two full family-style locker rooms with showers. We have another two that do not have showers. We also use two changing tents.

Are parents allowed on the deck?

We request that parents watch through the doors and windows rather than be on deck. This helps us keep the environment a little more quiet and calm. Children also tend to be a little more brave when their parents aren’t right next to them. If a parent would like to watch on deck, we request they refrain from talking and watch from the opposite side of the deck. All situations are a little different, so you are always welcome to bring anything up to the Deck Hand.

Can we swim during a thunderstorm?

Yes. We will still hold lessons during thunderstorms.

Do you ever cancel for bad weather?

Rarely. The rule of thumb is that if the staff can make it in, we will still hold lessons. If we are going to cancel lessons, parents will receive an email and we will post on social media. If you need more advance notice for schedule planning, you are welcome to email Elaena at [email protected] to review the likelihood of lessons continuing that evening.

Located inside

1301 Black Bridge Rd, Janesville, WI 53546

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