1. About This Policy

This Privacy Policy describes personal information provided through Streamline Swim Academy’s website inquiries, communications, and online registration.

2. Website Inquiries and Communications

Our website inquiry form asks for your name, phone number, email address, who is participating, preferred program, and any additional information you choose to provide. If you contact us by email or phone, you may also provide information about your question or swim-program needs.

Information provided in an inquiry is used to respond to your request, discuss swim instruction, and help identify a suitable program or starting level.

Please do not include payment-card details, account passwords, or unnecessary sensitive information in a website inquiry or ordinary email.

3. Registration and Family Accounts

Online registration and Parent Portal access are provided through Jackrabbit. Registration involves family, contact, swimmer, account, and payment-related information. Review the notices and terms presented during registration before submitting information.

Enrollment information supports program registration, lesson placement, scheduling, and communication about your family account. Use the Parent Portal for account-related tasks available through that service.

4. Technology and External Services

This website is hosted through LeadConnector/HighLevel, and its inquiry forms are used to receive and manage website inquiries. Online registration and family account access are provided through Jackrabbit.

Our website also includes links to social media, maps, and other external resources. Information submitted directly to those services is subject to their own privacy notices and terms.

You can manage cookies through your browser settings. Browser controls may not cover every type of tracking technology and may affect how some website features work.

5. Information About Minor Swimmers

Parents or legal guardians should complete inquiries and registration for minor swimmers. Provide only information relevant to your inquiry or enrollment.

If you have a question about information concerning your child, need to discuss a correction, or believe a child submitted information without appropriate adult involvement, contact us using the details below.

6. Privacy Questions and Requests

Contact us to ask about information you have provided, request a correction or deletion, or discuss your communication preferences. Please identify the relevant inquiry or family account without including passwords or full payment-card details.

For information submitted directly to Jackrabbit or another external service, you can also review that service’s privacy notice and account controls.

7. Security

No website, email system, or online registration service can guarantee complete security. Use the registration service and Parent Portal for payment and account tasks, and avoid sending passwords or payment-card details by ordinary email.